Freed AI

Ambient AI scribe — listen, transcribe, and draft notes in under two minutes.

4.3/ 5

The fastest and easiest AI scribe to set up in the category, with a self-learning engine that genuinely improves over time — but its SOAP-focused formats and general-purpose positioning make it a weaker fit for therapists who need psychotherapy-specific note structures.

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Pros and cons

What Freed AI does well

The fastest and lowest-friction onboarding in the category

Every AI scribe promises quick setup. Most require template configuration, EHR connection testing, workflow adjustments, and a learning curve that spans several sessions before the output quality justifies the time invested.

Freed AI is genuinely different in this respect. Setup takes under five minutes — create an account, download the app or open the web interface, and start recording. The platform works immediately without requiring any EHR integration, template building, or configuration. For a therapist who has started a free trial of another AI scribe and abandoned it because setup friction exceeded their available time, Freed's approach is a direct contrast.

This matters beyond onboarding. The same simplicity that makes Freed fast to set up makes it fast to use in practice. There is no workflow between the end of a session and the generation of the draft note — record, stop, review. For therapists who see back-to-back sessions, the 40–60 second note generation and minimal interface overhead creates less disruption to the between-session transition than tools with more complex review and editing workflows.

Self-learning AI that reduces editing over time

The most common complaint about AI-generated clinical notes is consistency: the AI generates technically accurate notes, but the therapist edits the same things every session — adds a phrase it consistently omits, removes a level of clinical language that doesn't match their style, restructures a section ordering the platform defaults to. The editing work doesn't diminish because the AI doesn't learn.

Freed's self-learning engine is designed to solve this. It observes the pattern of each clinician's edits — what gets added, what gets removed, what gets reworded — and updates future note generation accordingly. Over multiple sessions, the AI converges toward each therapist's preferred documentation voice. A therapist who consistently adds a brief session summary at the end of their notes sees the AI start incorporating that summary. A therapist who removes the default clinical language around presenting problems sees the AI stop generating it.

In practice, this means the editing burden decreases as the tool is used rather than remaining constant. For therapists who are evaluating AI scribes and finding that all of them require the same manual corrections indefinitely, the self-learning architecture represents a structural improvement over static generation.

SOC 2 Type II with rigorous audio deletion

Freed AI is HIPAA-compliant and SOC 2 Type I and Type II certified — the independent third-party audit that validates security controls, not self-declared compliance. All data is processed and stored on US-based Microsoft Azure infrastructure under a HIPAA BAA. Audio recordings are automatically deleted after note completion and quality checks.

The audio deletion policy deserves specific attention. Freed captures full session audio during recording — unlike tools that accept dictated summaries or typed notes. For therapists who are comfortable with ambient recording but not comfortable with indefinite audio retention, the automatic deletion after processing removes the most significant privacy concern associated with ambient AI scribes. The note is retained; the conversation is not.

The AI training policy reinforces this: Freed's models are trained on de-identified notes only, never on patient PHI or raw session audio. For therapists who have concerns about their session content contributing to vendor AI training, this is a clear and documented answer.

At $34 million in funding with Sequoia Capital backing, Freed also has the financial foundation to maintain and improve its compliance infrastructure in a way that bootstrapped competitors cannot guarantee.

Practical coding support across session types

Freed generates ICD-10 and CPT code suggestions alongside note content, and E/M level coding on the Premier plan. For therapists who bill insurance and need to assign accurate diagnostic codes to session notes, this integration reduces the manual lookup step in the billing workflow.

CPT code generation is particularly useful for therapists who bill for a mix of session types — individual therapy (90837, 90834), group therapy (90853), family therapy (90847), or crisis intervention — where the correct code depends on session length and modality. Freed's code suggestions are generated from session content rather than requiring manual selection after note completion.

What Freed AI doesn't do well

SOAP-focused formats — not built for psychotherapy note structures

Freed's primary note format is SOAP: Subjective, Objective, Assessment, Plan. For a family medicine or internal medicine visit, SOAP is the standard. For a therapy session, it is one option among several — and often not the preferred one.

DAP (Data, Assessment, Plan) is the default format in many therapy practices. BIRP (Behavior, Intervention, Response, Plan) is widely used in behavioral health and community mental health settings. GIRP, SIRP, PIE, and other formats are required in specific supervision models, insurance contracts, and EHR platforms. These are not obscure preferences — they are the documentation standards a large proportion of therapists work within daily.

Freed supports custom templates, and a therapist can build a DAP or BIRP template. But custom template building requires effort and expertise that most therapists do not want to invest, particularly when purpose-built therapy tools offer these formats natively. Mentalyc, Berries, Supanote AI, and Scribeberry all include therapy-specific format libraries as baseline features rather than build-your-own customization.

For therapists whose documentation requirements fit SOAP — or who are comfortable building custom templates — this is not a barrier. For therapists who are accustomed to working in DAP or BIRP and want an AI that understands those structures natively, Freed is not the right starting point.

EHR push integration requires the Premier plan

Freed provides a Chrome browser extension that allows one-click note transfer to any web-based EHR on all plans. This is more convenient than copy-pasting, but it is not the same as native EHR push — which maps notes directly to the correct fields in the EHR record automatically.

Native EHR push integration is gated to the Premier plan at $119/month billed monthly or $104/month billed annually. For context: Supanote AI includes native EHR push (Super Fill) on its $49.99/month Pro plan. Mentalyc includes SimplePractice and TherapyNotes integration on mid-tier plans. Blueprint includes a full built-in EHR. Freed's EHR integration at the Core level is functional but requires more manual steps than competitors at the same price point.

A therapist who needs genuine EHR integration — not just browser-extension assisted transfer — will pay $104–119/month for Freed, which puts it above most therapy-specific alternatives that include EHR integration at lower price points.

General multi-specialty tool — therapy features are not the priority

Freed is used across family medicine, internal medicine, psychiatry, pediatrics, cardiology, OB/GYN, and other specialties. This breadth is a selling point for multi-specialty practices and for clinicians who see a mix of therapy and non-therapy visits. It is less of an advantage for a solo therapist in private practice who needs a tool built around the specific documentation, compliance, and workflow patterns of mental health care.

Competitors like Mentalyc, Berries, and Upheal are built exclusively for mental health. Their feature development is focused entirely on what therapists need — therapeutic alliance scoring, session prep highlights, modality-specific note generation, treatment plan tracking. Freed's development roadmap serves a much broader clinical audience, which means therapy-specific features are not the company's primary investment focus.

For therapists who want their documentation tool to actively improve their clinical workflow — not just transcribe sessions — a purpose-built tool is likely to deliver more relevant feature updates over time.

Pricing breakdown

The Starter plan at $39/month is the lowest entry price for Freed, but the 40-note monthly cap limits it to therapists with lighter caseloads. A full-time therapist seeing 25 sessions per week generates 100+ notes per month and will need the Core plan at $79/month from day one.

The Core plan at $79/month is the effective baseline for most therapists — unlimited notes, self-learning AI, and ICD-10/CPT coding. At this price point, it sits alongside Berries Pro ($79/month) and above AutoNotes First Class ($34/month annually). The self-learning engine and speed of note generation are the reasons to choose Freed over cheaper alternatives at this tier.

The Premier plan at $104/month annually adds native EHR push integration and E/M coding. For therapists who bill insurance and need EHR integration without copy-pasting, the $25/month premium over Core may be justified — but it places Freed above most therapy-specific tools that include EHR integration at lower price points.

The 50% student discount on annual plans significantly changes the economics for trainees and fellows — the Core plan at 50% off would be approximately $39.50/month billed annually, competitive with any plan in the category.

Who it's for

Freed AI is the right choice for therapists who:

• Prioritize documentation speed and minimal setup friction over therapy-specific note format depth
• Want an AI that learns their individual documentation style and reduces editing over time
• Work across therapy and other clinical visit types and need a single documentation tool for all
• Are students or trainees who qualify for the 50% annual discount

Who it's not for

Therapists who require DAP, BIRP, or other psychotherapy-specific note formats natively should look at Mentalyc, Berries, or Supanote AI. Practices that need EHR push integration without paying Premier-plan prices should look at Supanote AI or Mentalyc. Therapists who want therapy-specific features — therapeutic alliance scoring, session prep, treatment plan continuity — will find purpose-built tools more relevant.

Alternatives

Mentalyc offers native therapy-specific note formats (DAP, BIRP, SOAP, GIRP), Alliance Genie therapeutic alliance scoring, EHR integration with SimplePractice and TherapyNotes, and SOC 2 certification — purpose-built for therapists at a comparable price point. See our review of Mentalyc for therapists.

Berries offers a permanent free tier (10 sessions/month), session prep features, and therapy-specific mental health focus at $79/month — the same price as Freed Core with greater therapy-specific depth. See our review of Berries for therapists.

AutoNotes offers unlimited notes at $14/month annually with note-to-note continuity — significantly cheaper than Freed for therapists who primarily need documentation without the self-learning engine. See our review of AutoNotes for therapists.

For a full comparison of AI tools for therapists including compliance guidance and a buyer's guide, see our best AI tools for therapists page.

The verdict

Freed AI earns a 4.3 rating — a fast, polished, and well-funded AI scribe with two genuine differentiators: the lowest-friction onboarding in the category and a self-learning engine that actually reduces editing over time. For therapists who have bounced off other AI scribes because setup was too complex or because the editing burden never decreased, Freed is worth evaluating.

The mismatch with therapy-specific workflows is real but manageable. The 7-day free trial is enough time to determine whether SOAP with custom templates meets your documentation requirements or whether you need the native psychotherapy format depth that purpose-built tools provide. If Freed's note quality in the trial fits your workflow, the self-learning engine and speed advantages are meaningful. If you find yourself rebuilding your format from scratch every session, a therapy-specific tool will serve you better.

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