
Freed AI
4.3 / 5Ambient AI scribe — listen, transcribe, and draft notes in under two minutes.
How we rated it
4.3
out of 5
Weighted score: features & compliance (25% each), ease of use & value (20% each), support (10%).
- Features & depthBreadth and quality of capabilities4.0
- Compliance & securityData handling, certifications, privacy posture4.5
- Ease of useHow intuitive and frictionless the tool is4.7
- Value for moneyPricing vs. what you get4.1
- Support & reliabilityUptime, support quality, vendor responsiveness4.2
Key facts
- Starting price
- $39/month
- Pricing model
- Tiered
- Free tier
- No
- Free trial
- 7 days
- HIPAA compliant
- Yes — BAA available
- SOC 2
- Type II certified
- Trains on user data
- No
- Founded
- 2022
- Users
- 26,000+
- Platforms
- Web, Ios, Android
- HQ
- Santa Rosa, CA
- Last updated
- May 2026
About Freed AI
Freed AI is an ambient clinical documentation tool founded in 2022 by former Meta engineers Erez Druk and Andrey Bannikov, and backed by $34 million in funding including a $30 million Series A led by Sequoia Capital. The platform captures live session audio — in-person, telehealth, or phone — and generates structured clinical notes in 40–60 seconds. It is used by 26,000+ clinicians across 1,300+ clinics and has processed nearly 3 million patient visits per month.
The platform's self-learning AI observes how each clinician edits its generated notes and adapts future outputs to match individual documentation preferences — reducing the editing burden over time. Freed supports custom templates, specialty-specific pre-built formats, patient instruction letters, referral letters, ICD-10 and CPT code suggestions, and E/M level generation. A Chrome extension enables one-click note transfer to any web-based EHR; native EHR push is available on the Premier plan.
Freed is HIPAA-compliant and SOC 2 Type I and Type II certified. All data is stored on US-based Microsoft Azure infrastructure under a HIPAA BAA. Audio is automatically deleted after note completion; AI is trained only on de-identified notes, never on patient PHI. While Freed works across all specialties, its note formats are primarily SOAP-based — therapists who require DAP, BIRP, or other psychotherapy-specific formats will find fewer native options than mental-health-focused competitors.
Pricing breakdown
Starter
$39/mo
per month
- 40 notes per month
- Custom templates
- Patient instruction letters
- 7-day free trial
- HIPAA BAA included
Core
$79/mo
per month
- Unlimited notes
- Self-learning AI (adapts to your style)
- ICD-10 and CPT code suggestions
- Referral letter generation
- All Starter features
Premier
$119/mo
$104/mo billed annually
per month
- All Core features
- Native EHR push integration
- E/M level coding
- Priority support
Groups
Custom
Custom — contact for pricing
- All Premier features
- Clinic and health system deployment
- Dedicated account management
- Custom integrations
All features
Ambient AI listening — live in-person, telehealth, phone, or uploaded audio
Notes generated in 40–60 seconds from session audio
Self-learning AI that adapts to individual clinician documentation style over time
ICD-10, CPT, and E/M code generation
Patient instruction and referral letter generation
Chrome extension for one-click note transfer to any web-based EHR
SOC 2 Type I and II certified — audio deleted after note completion, no PHI used for training
Integrations
| Integration | Type | Notes |
|---|---|---|
| Chrome Extension (any EHR) | API | Works with any web-based EHR via browser extension |
| Native EHR Push | Native | Premier plan only |
Pros and cons
What it does well
- Fastest onboarding in the category — under 5 minutes, works immediately without configuration
- Self-learning AI adapts to individual documentation style, reducing editing burden over time
- Notes generated in 40–60 seconds — the fastest turnaround in the therapist AI scribe segment
- SOC 2 Type I and II certified with automatic audio deletion after note completion
- Backed by Sequoia Capital — stronger long-term product stability than bootstrapped competitors
Limitations
- Primarily SOAP-based formats — DAP, BIRP, and other therapy-specific formats not native
- EHR push integration requires the $104–119/month Premier plan
- Note cap of 40/month on the $39 Starter plan — unlimited requires $79/month Core
- General multi-specialty tool — less therapy-specific depth than Mentalyc, Berries, or Supanote AI
In-depth reviews
Alternatives to Freed AI
Berries
4.2 / 5
A well-built, mental-health-specific AI scribe with strong compliance credentials and a useful free tier — held back by a $79/month Pro price that faces stiff competition from cheaper unlimited alternatives.
View profileSupanote AI
4.2 / 5
A strong therapy-specific AI scribe with the best EHR integration story in the category — Super Fill is genuinely useful — but note caps and unconfirmed SOC 2 status are friction points for high-volume or compliance-sensitive practices.
View profileScribeberry
4.2 / 5
A physician-built, SOC 2 certified AI scribe with strong psychiatry depth and a genuine free tier — held back by the highest Pro price in the solo-therapist segment and no adaptive style learning.
View profileThe verdict
The fastest and easiest AI scribe to set up in the category, with a self-learning engine that genuinely improves over time — but its SOAP-focused formats and general-purpose positioning make it a weaker fit for therapists who need psychotherapy-specific note structures.
Some links on this page may be affiliate links or sponsored content — see our disclosure policy. Sponsorship does not affect our editorial conclusions.