Heidi Health
4.6 / 5AI clinical documentation for any specialty — free tier, no time limit.
How we rated it
4.6
out of 5
Weighted score: features & compliance (25% each), ease of use & value (20% each), support (10%).
- Features & depthBreadth and quality of capabilities4.4
- Compliance & securityData handling, certifications, privacy posture4.9
- Ease of useHow intuitive and frictionless the tool is4.6
- Value for moneyPricing vs. what you get4.7
- Support & reliabilityUptime, support quality, vendor responsiveness4.1
Key facts
- Starting price
- $0/month
- Pricing model
- Tiered
- Free tier
- Yes
- Free trial
- 14 days
- HIPAA compliant
- Yes — BAA available
- SOC 2
- Type II certified
- Trains on user data
- No
- Platforms
- Web, Ios, Android
- HQ
- Sydney, Australia
- Last updated
- May 2026
About Heidi Health
Heidi Health is a clinical AI platform built for a broad range of healthcare professionals — including therapists, GPs, nurse practitioners, allied health, and specialists. Its core AI Scribe transcribes sessions and generates structured clinical notes from audio, with no session limits on the free plan. Higher tiers layer in evidence-based answer suggestions with transparent citations, CPD/CME tracking, EHR integration, session sharing, coding assistance, and team template management.
Beyond documentation, Heidi offers an Evidence module that surfaces research-backed clinical answers in the context of each patient visit, and a Remote hardware device (21-gram wearable microphone) for offline capture. The platform is used across mental health, primary care, allied health, and specialist settings.
Heidi is HIPAA, GDPR, SOC 2, and ISO 27001 compliant, with a signed BAA available for HIPAA-covered entities. Data is hosted within the United States. The company is headquartered in Australia with global deployment across the US, UK, Canada, and ANZ regions.
Pricing breakdown
Free
Free
- Unlimited transcription
- Standard note templates
- Task management
- Ask Heidi (limited)
Evidence Plus
Custom
14-day free trial — contact for price
- Everything in Free
- Advanced templates
- Patient and session linking
- Unlimited evidence-based answers with citations
- CPD / CME tracking
- Patient-context-aware suggestions
- Live evidence suggestions
Clinician
Custom
14-day free trial — contact for price
- Everything in Evidence Plus
- EHR integration
- Document and session sharing
- Medical coding assistance
- Session status tracking
- Team template sharing
- Premium evidence sources
- Personal evidence library
Enterprise
Custom
Custom — contact sales
- All Clinician features
- Single sign-on (SSO)
- Team management and controls
- Dedicated customer success manager
- Priority support
- Custom integrations
All features
Unlimited AI transcription and note generation on the free plan
Evidence module — research-backed clinical answers with transparent citations
CPD/CME tracking integrated into clinical workflow
EHR integration on Clinician and Enterprise plans
Team template sharing and configuration
Remote hardware device (21g wearable mic) for offline capture
HIPAA, SOC 2, ISO 27001, and GDPR compliant with BAA available
Integrations
| Integration | Type | Notes |
|---|---|---|
| EHR systems | Native | Clinician and Enterprise plans |
Pros and cons
What it does well
- Unlimited transcription on the free plan — genuinely usable without paying
- Evidence module surfaces research citations in-session, rare in this category
- HIPAA BAA available with US data hosting and ISO 27001 certification
- 14-day free trial on paid plans with no credit card required
Limitations
- Paid plan pricing not publicly listed — requires contacting sales
- EHR integration only available on higher tiers
- Primarily built for broad clinical use — therapist-specific modality templates are less extensive than dedicated therapy tools
In-depth reviews
Alternatives to Heidi Health
Supanote AI
4.2 / 5
A strong therapy-specific AI scribe with the best EHR integration story in the category — Super Fill is genuinely useful — but note caps and unconfirmed SOC 2 status are friction points for high-volume or compliance-sensitive practices.
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Scribeberry
4.2 / 5
A physician-built, SOC 2 certified AI scribe with strong psychiatry depth and a genuine free tier — held back by the highest Pro price in the solo-therapist segment and no adaptive style learning.
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Upheal
4.5 / 5
The best value AI scribe for therapists who also need telehealth — usage-based pricing and a permanent free tier make it uniquely accessible.
View profileThe verdict
The strongest free-tier AI scribe in the category — unlimited transcription with no time limit, and an evidence module that no therapy-specific competitor matches.
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