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Lofty

4.1 / 5

The AI-powered CRM and lead platform built for real estate.

How we rated it

4.1

out of 5

Weighted score: features & compliance (25% each), ease of use & value (20% each), support (10%).

  • Features & depthBreadth and quality of capabilities
    4.8
  • Compliance & securityData handling, certifications, privacy posture
    4.0
  • Ease of useHow intuitive and frictionless the tool is
    3.8
  • Value for moneyPricing vs. what you get
    3.5
  • Support & reliabilityUptime, support quality, vendor responsiveness
    4.2

Key facts

Starting price
Custom pricing
Pricing model
Custom
Free tier
No
Free trial
No
Trains on user data
No
Launched
2018
Users
70,000+
Platforms
Web, Ios, Android
HQ
Atlanta, USA
Last updated
May 2026

About Lofty

Lofty (formerly Chime) is a full-platform solution for real estate agents, teams, and brokers. At its core is an AI-powered CRM with dynamic lead scoring, automated SMS and email follow-up, and an agentic AI engine that can engage leads, book appointments, and prepare agents for calls — operating 24/7 without manual triggers.

The platform bundles an IDX website, Social Studio for automated social media marketing, a Power Dialer for outbound calls, transaction management tools, and market analysis. Lead generation programs deliver buyer and seller leads directly into the CRM pipeline.

Pricing is custom and quote-based across four tiers (Agent, Team, Broker, Enterprise) — specific prices require a demo request. Lofty serves 70,000+ real estate professionals and positions itself as a single platform replacing the fragmented stack of CRM, website, dialer, and marketing tools most agents maintain separately.

Pricing breakdown

Lofty Agent

Custom

  • AI-powered CRM
  • IDX website
  • Marketing automation
  • Mobile app
  • Basic dialer
  • Social Studio
  • Reporting and listing tools

Lofty Team

Custom

  • All Agent features
  • Team management
  • Shared lead routing
  • Team reporting

Lofty Broker

Custom

  • All Team features
  • Broker-level reporting
  • Multi-office support

Lofty Enterprise

Custom

  • All Broker features
  • Custom integrations
  • Dedicated support
  • SLA guarantees

All features

Agentic AI that autonomously engages leads, books appointments, and prepares call briefs

AI-powered CRM with dynamic lead scoring and automated follow-up sequences

IDX website with SEO-optimized property listings and lead capture

Social Studio for automated social media marketing

Power Dialer for high-volume outbound calling

Transaction management with paperless workflows

Integrated lead generation programs (buyer and seller leads)

Integrations

IntegrationTypeNotes
MLS (320+ boards)Native
Integration CenterAPI70,000+ users; specific partners via Integration Center

Pros and cons

What it does well

  • Agentic AI engages and qualifies leads 24/7 without agent involvement
  • All-in-one platform replaces separate CRM, website, dialer, and social tools
  • MLS integration with 320+ boards keeps listing data current automatically
  • Scales from solo agents to enterprise brokerages with the same platform

Limitations

  • No public pricing — every purchase requires a demo and quote request
  • No free trial or free tier available
  • Platform complexity can be overwhelming for solo agents who need only basic CRM

In-depth reviews

Alternatives to Lofty

Top Producer logo

Top Producer

4.0 / 5

A mature, MLS-first CRM with genuinely useful AI farming — strong for established agents, expensive for those just starting out.

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Structurely logo

Structurely

3.6 / 5

A capable AI ISA platform with genuine voice + SMS + email integration and clean live-transfer handoffs — but high onboarding costs, usage-based billing complexity, and a post-acquisition transition make it best suited to high-volume teams who can absorb the evaluation overhead.

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Real Geeks logo

Real Geeks

3.8 / 5

A proven all-in-one real estate platform where the IDX website's organic SEO performance and 2-minute AI lead response are the genuine differentiators — but opaque pricing, limited website customisation, and a Geek AI that only works on new leads are real constraints.

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The verdict

The most capable all-in-one AI platform for real estate teams — but custom-only pricing and no trial make it a big commitment for solo agents.

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